blavonski wrote:But, I thought because they’re much thicker, that they would lighten and soften up as they dry. Didn't happen.
blavonski wrote:Und meine Meinung nach, könnte der Herr Würth eine Ausbildung in Kunden betreung und unterstutzung dringend brauchen.![]()
blavonski wrote:Und meine Meinung nach, könnte der Herr Würth eine Ausbildung in Kunden betreung und unterstutzung dringend brauchen.![]()
blavonski wrote:Hello Mike, I find your above comment unnecessarily provocative.
As you can see from the Photos, I know what is to be done. And I never mentioned the quality of the skins, only the conditon after mounting. I wrote the above in German redarding how I felt about Fritz's handling of me as a customer because you knew who I baught them from. It's irrelevant to me what you think Fritz feels or reckons about what I bought from him. Who are you, Fritz's press agent or something?
I don't know what's important to you, but when I purchase a product from someone and pay top price, I expect that person to take an interest in and answering any questions I may have concerning that product, especially when that person is a new customer; I hardly consider that extensive customer support. And if they can't or choose not to be engaging in the way that I think appropriate, then, in my opinion,they're customer service stinks. It's rediculous to expect that every one who buys a thing has previous experience with it. Did he or you or anyone else know 100% what they were doing when they purchased and mounted their own first drum skins? This attidude is all too common among Germans if I may say so Mike and your above statement exemplifies it. And being an American, who's lived in Germany for well over ten years, and am married to a German woman, I am more than aware that German customer service practices, particularly in the privat/small business world, does take some getting use to, believe me. The simplest question or concern about their product can and is often taken as criticism and when you have to deal with that over the phone, speaking German, as a foreigner, well it can be frustrating
tae wrote: The whiteness around the edges is due to stretching. So when you crank the head up over time, it'll get whiter very slowly.
Return to CongaSet and accessories
Users browsing this forum: No registered users and 25 guests