The Wood Is Splitting On My New Congas!!!

So, after a long wait, I finally got my brand new LP Eddie Montalvo Series conga and tumba. I've had them for two weeks, and I just noticed that the wood is cracking where the bottom bolts are that hold the "heart" brackets on. It is happening all the way around the drum, on all of them, at the same location on each. I have not subjected them to adverse weather, nor have I tightened them too tight, or dropped them, or anything like that. I'm so bummed!
Has anybody seen this happen, or have any insight as to how this could happen? I'm taking them back to the music store today to see what they will do for me.
Please share your thoughts.
Thanks.

Has anybody seen this happen, or have any insight as to how this could happen? I'm taking them back to the music store today to see what they will do for me.
Please share your thoughts.
Thanks.